SyncFolder — Desktop User Guide
SFTP/SSH Server
This location type connects to an SFTP server over an SSH-encrypted connection. It supports both password authentication and private key authentication. After selecting this type from the dropdown and clicking Select drive/folder, a popup opens where you enter the server connection details before browsing its folders.
Connection Details
Fill in the following fields in the popup:
- Server address — the hostname or IP address of the SFTP server.
- Port number — the SSH port the server listens on.
- Account name — the username for the SFTP account.
- Password — required only if you are not using private key authentication.
Private Key Authentication
If the server requires a private key instead of a password:
- Enable the private key option.
- Click Browse… to select the private key file.
- Enter the passphrase for the key file, if it has one.
When private key authentication is enabled, the password field is not used — the key file and its passphrase (if any) authenticate the connection instead.
Connecting and Selecting a Folder
- Once all fields are filled in, click Connect.
- SyncFolder connects to the server and shows its folder structure.
- Browse the folder tree and select the desired folder, then confirm the selection.
If the connection fails, double-check the server address, port, and credentials. If using a private key, make sure the key file matches the account and that the passphrase is correct.
Changing the Connection Later
You can update the server details or choose a different folder at any time by clicking Select drive/folder again. If the previously entered details are still correct, the popup opens directly to the folder picker.
Related topics: Storage Location Overview · FTP/FTPS Server · Internal, External or Network Drive
Last updated: June 19, 2026